HQMS Guru

Quality management made easy

About image HQMS Guru

About us

Management of « Quality » for health structures.

HQMS Guru®️ is a set of web platform and mobile applications, designed to help healthcare organizations with quality management. It provides the quality manager and authorized personnel with a complete collection of modules to simplify and centralize activities related to quality management while complying with accreditations.

The HQMS Guru® software perfectly meets the requirements of the Tunisian INEAS accreditation manual and the ISO 9001 standard.

HQMS Guru® responds to the latest scientific data concerning the field of quality and risk management.

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Security

HQMS Guru® is equipped with a very secure authentication and a powerful encryption system guaranteeing the security of the data on the platform.

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Backup

HQMS Guru® presents a backup solution allowing quick and easy data recovery in the event of loss.

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Traceability

With its Logging system ( Log ), HQMS Guru® allows complete traceability of all actions carried out on its applications.

Modules

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Document Management

Creation and redaction of quality documents. Management of quality documents.

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Risks cartography

Graphical summary of the establishment's risks, their severity, criticality, action plan to eliminate or reduce them.

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Non-compliance

Management and reporting of non-compliance, creation and monitoring of resulting action plans.

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Occupational health and safety

Management of procedures for « Occupational Health and Safety at Work » (ISO 45001 standards, etc.) Management of occupational accidents. Creation of security audit and action plan.

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Investigations

Realization of satisfaction investigation for the « patients, doctors, suppliers, staff, etc ». Through the HQMS Guru® Satisfaction platform and mobile application.

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Action plan

The « Action plan » module is interconnected with all the other modules of HQMS Guru® , it makes it possible to:
• Trigger actions and instantly inform managers.
• Monitor the progress of actions in real-time.
• Analyze the actions triggered on several levels.
• Ensure the traceability of the actions realized.

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Piloting

Committees, their composition, regulations and management of meetings.

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Indicators

Management of KPIs through a dynamic dashboard, which allows them to be analyzed and to define the actions to be carried out to improve the performance of the quality management system.

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Regulatory watch

Complete database of regulatory texts / evaluation of regulatory compliance / Implementation of regulatory monitoring.

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Adverse events

Reporting and management of adverse events.

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Complaints

Reporting and management of complaints and claims.

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Audit

Definition of an audit plan / Dynamic creation of an audit checklist/ statics and audit report.

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Providers

Management of providers.

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Domains

Management of different domains.

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Departments

Management of different departments.

HQMS Guru®

An efficient modular tool for the

management of Quality.

A platform independent of the

healthcare establishment‘s IT management

system.

Platform

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The advantages of HQMS Guru

  • A complete solution for quality management.
  • A modular solution.
  • Compliant with Tunisian and international standards.
  • Implementation in cloud or in-site in your server.

Mobile applications

  • HQMS Guru®️ Mobile & HQMS Guru®️ Satisfaction.
  • The separation between internal and external stakeholders.
  • Support for 3 languages for investigations.
  • Ergonomics and simplicity of use.
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Testimonials

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HQMS Guru will help you to set up, maintain and develop your quality management system easily thanks to its modules adapted to your health structures.
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Ghaith Ben Maaouia
Healthcare expert
HQMS Guru is a set of tools for the overall management of healthcare establishments, it will certainly have a positive impact on them and their patients.
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Luigi Pollastrini
Management systems expert

Contact

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